| DIRECTORY ASSISTANCE
4.6.1 Description – Long Distance Directory Assistance is available
to Customers of Company’s Service. The charge applies to each call
made to the Directory Assistance Operator regardless of whether the Directory
Assistance Operator is able to furnish the requested telephone number.
A maximum of two requests for telephone numbers may be made on each call
to the Directory Assistance Operator.
4.6.2 A credit allowance for a Directory Assistance call will be provided
at the Customer’s request after experiencing poor transmission quality,
receiving an incorrect telephone number, or inadvertently misdialing the
intended Directory Assistance number.
4.6.3 Rates – The rates for Directory Assistance are set forth in Section
6.6.
Handicapped Exemption – Handicapped Customers who qualify for
an exemption from Directory Assistance charges due to visual or other physical
disabilities will be required to submit a written letter of verification
to the Company. Each Directory Assistance billed call will appear
on the subsequent month’s bill as a credit.
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